year one, problems, anyone know this?

My Year one story goes way back,maybe to the late 90s. I ordered something there and waited and waited and waited...finally called them they said "its on back order".

Ok couldnt you have called or something. I ended up waiting till it showed up I don't remember how long but i seem to recall 6 week or more. It was "backordered from the supplier"

At that point I realized they were a middle man and have since tried to deal with direct parts manufacturers. For example I wont order upholstery from Year one when I know they use

legendary(or did) I will go direct to Legendary etc.
I can’t stand that crap, total BS! I agree! They should have the decency to be upfront.