Torque Converter High Stall = Loose?

Those are our converters of choice in our race cars.

However, their contingency program sucks = I qualified for
their cash awards at a number of Major races last year. NHRA turned in
the sheets verifying use of their product and display of their decals.
They refused to pay me a penny although I had purchased
six of their converters and many trans pieces. The said that the purchases
had to be within in the last year. Who replaces their damn converters every year?

Beside the gentleman who actually did our 7/8 inch stuff is no longer there. They said
he passed away a couple year ago, but who know he may of just moved to another place.
Their converter supposed to be to the identical specs was not worth a darn we got last year.,

We have spent around $10,000. with them, yet they stiffed me out of a several hundred in Racers' Contingency.