Stop in for a cup of coffee

Tike, I had the same thing happen last month. Had a good customer who called me said his brother had his vehicle at Firestone automotive to be checked over and they did a little work but they told him he needed brakes all the way around on his Honda and they wanted $1,200. So me being the prepared guy I am, ordered brakes for this Honda all the way around, rotors and pads. Vehicle comes here the next day I put it up on the lift has over 50% left front and rear. I told the guy not to go back to Firestone ever again. He was pretty pissed off.
I tell everyone not to go back. For me I sit there and watch through the big windows so know that I am getting the oil change deal they offer but I never have them do the work they say it needs