what oil to use

The tech said they didn't know. It seems they should have that info.

Fred B
Do not use it. Either they do know and are lying because they know that the concentration is too low (most likely) or they do not know what they are doing. Either way, you do not want to put their product in your car. There are plenty of companies out there that are honest and up-front about their products and tell you exactly how much ZDDP is in their oils.