Moparts Parts and Services (eBay ID - mopartsdealer)

Many companies have a time limit on returns and I don`t know what Mopartsdealer`s policy is. Retailers in this restoration business should know that the process of restoring a car takes years sometimes, meanwhile it`s parts collecting time. For a $300.00 sale, a concession of 10% (a $30.00 bearing) could have saved his reputation. That seems a small price to pay to preserve a good customer, even if the customer was wrong (not in your case of course). It has already cost him that 2nd set of axles you were prepared to buy for your fathers car. In retail (on an average) an unhappy customer will tell about his bad experience to 10 people whereas a happy customer will only tell three. That was in the days before the internet. You can only imagine how many people can be reached here. It pays to make your customers happy, I deal with Mancini ,Summit ,and even Year One because I`ve always been happy with their after purchase service.