Moparts Parts and Services (eBay ID - mopartsdealer)

Bottom line is check freight upon arrival, period. I have been on both sides of this senario, so I am unbiased. Even if the part were not as advertised (businesses fault) it still needs to be brought up in a timely manner (customers fault).

For the business to uphold there part of the deal (contract) and to replace missing or damaged parts the customer has to uphold their part of the deal (contract) by checking freight per the specified amount of time. If the customer breaks the contract first by not checking the feight then the business does not have to keep their portion of the contract of replacing parts.

If something shows up missing it could be because of the freight company. The business has a certain amount of time to file a claim of damage or lose with the freight company so all the business is asking is to have the customer check the items in a reasonable amount of time so they can file a claim if needed.

The customers job is an easy one but yet it doesn't get done and majically it is the businesses fault. Granted there is such thing as a good business but you also need to be a good customer. Some people think just because they bought something they are a good customer and this is not the case. It takes more than cash to be a good customer. I have a few customers that have spent 100's of thousands of dollars with me and I would not classify them as good customers because they are high maintenance, they are never happy.

Cutting into profits means that it has to be made up somewere else, possibly raising prices. So now we all pay for an item because someone couldn't check freight? Not fair making everyone else pay more because a select few. I know it seems to the American way now but it needs to stop.

I am sorry to hear your deal did not go well but at least half, if not more of the responsibility falls on your shoulders.

I don't think anyone here, me included think you are trying to pull a "fast one" on anyone, it is just you didn't keep your end of the deal so they don't have to, yet they offered a compromise.


Chuck