Would you treat a customer this way?...

I would love for OHD to post ALL of his accomplishments...not just speak of what he has done. I am a biz man and I do get alot of people calling for tech help and where to get this and that, and yes at times I can be pretty vague due to the fact that I can smell lazy pretty easily. Those folks get the vague answers.

This poster asked SPECIFIC questions about a part and INQUIRED about repair work if the part was not available. that vendor should have had a better, straight to the point answer like" Sorry, we do not sell parts, but a repair will be based upon what we see once we get a pic or the actual part."

Time and time again, I tell customers that there is no set price on alot of jobs. WHY??? It is an old car, bolts are seized, they can break, something else can happen, etc... You may or may not open a can of worms. ANYTHING can happen, but I lay all this on the table BEFORE they give me a signed work order or a deposit to make sure they understand what I do.

ps.....WHy is this OHD guy still a member....????? Is he part of the KNOW IT ALL CLUB OF AMERICA?

I thought we got rid of that club.....hmmmmm