What's your take on this?

The reason I asked is because I tried it. I placed an order last week & tried again today when ordering a flywheel. It wouldn't accept the discount. I went on their live chat & here's what happened.


Dale: Hi, my name is Dale. How may I help you?
Brian: I placed an order & it wouldn't accept my email gift certificate
Dale: What is the gift certificate number?
Brian: ZB43744412
Dale: Are you trying to put it on the order for the flywheel?
Brian: yes
Dale: When I look up the certificate, it shows it has been used on the order.
Brian: The info said one discount per person, per purchase. Thought that meant it could be used on more than one order. If it can't, I want to cancel the order.
Dale: I'm sorry I looked at the wrong order. It was used for the order with the oil pan.
Brian: Does that mean it can be applied to this order?
Dale: That is correct. I have canceled the order as you requested.
Brian: I don't understand. You said it can be applied to this order?
Dale: No. I said I thought is had been applied to this order but I was mistaken.
Brian: I'm still confused. yes or no, can the discount be applied to the flywheel order?
Dale: No.No.No.no
Brian: Ok. We're done then. Info in email was misleading. Goodbye.
Dale: Have a good day.
Brian: You too.
Dale has disconnected..


I admit I was trying to "work" their system, but it looked pretty clear to me that I should be able to use it as often as I wanted until it expired. I didn't want to argue with the guy so I just let it go. There'll be another discount.