Well, my wife has a meeting on monday with the owner of the franchise. She knows him and gets along with him good. Not sure what that will do though. She also found out that the employee handbook states that termination will follow after 3 written warnings. (my wife has none in 8 yrs) again not sure what that means since it is only a policy. NM is hire/fire at will state so really they don't even need a reason to let you go in this state. I'll let you guys know what happens.