Help!! Insurance not paying to fix!!!
That is exactly what's wrong with this country, no one wants to take resposibilty anymore. Anyway I decided to srawl up the sleve of the good hands people and make sure all the higher ups a corporate knew who I was and that I have been paying premiums for the past 32 years with only 4 claims during that time all for windshields and 1 was for a motorhome. NEVER had to pay ahead before! When I called corporate the auto phone system gave me an option for a customer service survey after the call was over, big mistake I took that option. While talking with corporate I also reminded them they were discriminating against us for driving classics daily.
Have talked with a glass shop in Dayton OH that was recommended from thios site. They referred me to H&H Mobile Auto Glass. Talked with them, Corporate called them and got back with me. Things look like they are moving foward after I threatened corporate with the Lawsuit. Now here is what was going on behind the curtains at OZ...
1: My usual glass shop who has worked on my 64 before got new management with no nuts. He said he could not go to the supplier I found with my windshield due to if it stressed cracked within 12 months after installation he could not get full credit for it due to not being his usual supplier!?!?!?!? Pus--es! BS ALERT! Also that is covered by my insurance too!
2: Ins. Agent was telling me it was their "Policy" that I pay first then get repaid. I told them if that was their policy that it should be written in their Fu--in' policy then! Why don't he go ahead and pay for me then and send my parts to the glass shop? That didn't work so his agency went on the list to the lawyer.
3: On the call to corporate they said I was approved for replacement of my windshield only and the gasket and lockstrip was not covered due to normal wear & tear. I told them are fine untill they tear them out to replace the glass (Glass shop said they would be destroyed during removal) and that they would cause the wearing and tearing during replacement and that was their responsability also. Besides every other windshield they have ever done for me including motorhoma all had their gakets replaced when the windshield was done, why was this car any different?
4: Corporate called me back and finally agreed after talking with H&H Glass. This is when I finally found out that the supposed policy they came up with about me paying first was just because they only wanted to deal with 1 invoice person and 1 check! Lazy Asses!!!
As soon as this windshield goes in, I'm going to give them one of my good hands with the middle finger up and go find another Ins. company, for everything, house, flood, vehicles, EVERYTHING!
Sorry guys I feel a little better now, I'll let you know what goes on later today!
Will Haggertys insure classics that are drivern as primary full time drivers? I ended up yesterday evening talking with my agent again. He said that they did all they could do. I said that's Ok, I already have a call into my lawyer (I did too!) and that I sick of screwing with them, I'm turning my lawyer loose on them. He asked if I was sending the lawyer to them too or just the Insurance company. I told him his agency was included due to him writing the policy and that he hid this type of problem from me. Not mentioned on any paperwork that I have to pay first then get repaid. He said he did everything he could and he wasn't responsible!
That is exactly what's wrong with this country, no one wants to take resposibilty anymore. Anyway I decided to srawl up the sleve of the good hands people and make sure all the higher ups a corporate knew who I was and that I have been paying premiums for the past 32 years with only 4 claims during that time all for windshields and 1 was for a motorhome. NEVER had to pay ahead before! When I called corporate the auto phone system gave me an option for a customer service survey after the call was over, big mistake I took that option. While talking with corporate I also reminded them they were discriminating against us for driving classics daily.
Have talked with a glass shop in Dayton OH that was recommended from thios site. They referred me to H&H Mobile Auto Glass. Talked with them, Corporate called them and got back with me. Things look like they are moving foward after I threatened corporate with the Lawsuit. Now here is what was going on behind the curtains at OZ...
1: My usual glass shop who has worked on my 64 before got new management with no nuts. He said he could not go to the supplier I found with my windshield due to if it stressed cracked within 12 months after installation he could not get full credit for it due to not being his usual supplier!?!?!?!? Pus--es! BS ALERT! Also that is covered by my insurance too!
2: Ins. Agent was telling me it was their "Policy" that I pay first then get repaid. I told them if that was their policy that it should be written in their Fu--in' policy then! Why don't he go ahead and pay for me then and send my parts to the glass shop? That didn't work so his agency went on the list to the lawyer.
3: On the call to corporate they said I was approved for replacement of my windshield only and the gasket and lockstrip was not covered due to normal wear & tear. I told them are fine untill they tear them out to replace the glass (Glass shop said they would be destroyed during removal) and that they would cause the wearing and tearing during replacement and that was their responsability also. Besides every other windshield they have ever done for me including motorhoma all had their gakets replaced when the windshield was done, why was this car any different?
4: Corporate called me back and finally agreed after talking with H&H Glass. This is when I finally found out that the supposed policy they came up with about me paying first was just because they only wanted to deal with 1 invoice person and 1 check! Lazy Asses!!!
As soon as this windshield goes in, I'm going to give them one of my good hands with the middle finger up and go find another Ins. company, for everything, house, flood, vehicles, EVERYTHING!
Sorry guys I feel a little better now, I'll let you know what goes on later today!