Dash pad restoration beware

No, I haven't used the company you mentioned. Sorry you are having such problems. If you specifically told them to use your original frame, and it was useable, as far as not being bent up or rusted out, they should have used it. You've tried to resolve this issue and have been patient, waited longer than the quoted time, returned a pad and waited for another which was still not correct...you have every right to name the company. You just might save another member from the same fate that you are suffering.