e-Bay issue

Update: this guy received positive feedback twice in the last 2 days, so I went back and read the e-mails he sent me. It is consistant every time; never addresses my questions, always states 'his e-mail was changed during the auction' and always ends with 'send payment to my new address.'

When I sell anywhere I directly answer all questions to make the buyer comfortable. And the 'his e-mail was changed' statement takes no responsibility, shouldn't it be "I changed my e-mail"?

e-Bay gave me specific instructions to NOT send payment until the seller had a legit address with them, if he called them they would fix any issues and send me a payment notice, and they told me to send this e-mail to the seller with only the 2 items listed:

e-Bay has provided me with the following instructions:

1) Notify you to call e-Bay directly in order to correct your account and
proceed with this transaction.

2) Once you complete this, e-Bay will notify me to send payment via
e-Bay.

And the response was:

my account is up to date I have receieved 3 emails. no problem I am
going to resell these to someone else

WHAT THE F**K!!
I've tried to send payment 4 times, and each time it was unclaimed due to an unregistered e-mail.
He's got 100% positive feedback, I don't believe it.

None of this makes sense, and I don't want to give negative feedback, but he has done nothing to address my concerns.