Whats with Laysons customer service

Same ole song and dance I had with them once too. Rick Keesler is the only one there that'll give you the straight scoop. Problem is Rick is out very sick. He was in the hospital for quite a while. Don't know if he's out and around yet or not.

Layson's is the absolute last place I buy from. Only if nobody else has it and I see them in person at a show and get the part right there.