Do shops still sabotage cars for profit?

ramenth said
I'll give you that. You just made your customer aware of a potential problem. On the other hand a customer comes in for four tires. That's it. No other services. What are you doing under his hood? Five miles down the road his engine pops. Guess who was the last person under his hood? Did you touch anything that would blow up his engine? Can you prove it?

Well, technically, yes, we DO go under the hood. We top off the washer fluid, check coolant & oil, check brake fluid level, and look over belts & hoses. As I mentioned, we charge a ton of cash and we try and keep our customers happy no matter how mundane or un-related the visit is for. Plus it's nice to advise a customer who's interested in maintaining their cars and making more money. THAT'S the reason I go to work. If a customer needs, let's say brakes, and he's in our shop for a windshield wiper issue, and we sell THE REQUIRED NECESSARY WORK everyone is happy.It's called Good Service. How do you think I restored my car, pay my bills, and go on vacations? By robbing people or making a good living doing the right thing? I know how I do it. :-D

Again, knowledge is better than ignorance. Our customers want to know how their cars are and how safe it is. And I can prove everything I do and justify every action I take. I'm a professional.