Parts Store Rant, the other side of the story

customers that decided cause they broke their car that they are going to take it out on everyone else,people tring to scam me (had a lady try and return wires and plugs
duralast box and accel wires inside along with
NGK iridium sparkplug boxes with motorcraft plugs inside) and she got bilidgerant with me when i said im not returning them
also if you dont speak english dont give me attitude cause i have no clue what your saying you live in america learn the dam language(no mind you i try my hardest to figure out what you need still and even have a gentleman who speaks ukrainian and VERY little english and ask only for me to help him )

and yes i can personally tell you autozone hires as cheap as possible and usually people who have almost no automotive knowledge,and as pointed out we have to awnser the stupid phone even when already helping a customer,i also think it is beyond disrespectful but i have been written up twice for not answering the phone and sorry my job is more important than pissing you off...