I've talked to him in person and he does seam to be a nice guy, but! I've also bought stuff from him and the bad experience's from them contradict that impression.
What customer service???
I'll believe the change when I see it, I do hope your right. The man does make a good product but the frustration of ordering from him and his inflated prices and mark up on shipping is a bigger headache than not having the part at all.
I've given him numerous chances and I got jerked around every time.
I can't speak for anybody else but, I think it's more of his business practices than the man himself. You can be the nicest guy in the world but if you don't know how to run a business with common courtesy, you're going to come off as a total a$$.
That's just too funny!
