New carpet problem- mass backing issue

Update- called the seller explaining situation and sent pics along. They seemed to be honestly surprised that this carpet left the factory in the condition it was in and seem genuinely interested in getting this situation corrected. They in turn, contacted ACC (who supplied product).

I told them being that my seats are out and all ready for carpet install and that I hated to see $ wasted on shipping back/forth/back/etc... if they wanted to refund the mass backing charge- I would keep the carpet, and be satisfied, figuring I could spray the bare sections w/liquid rubber.
But- ACC said they wanted the carpet back due to their "level of quality factor" and also to see who did what/where to prevent re-occurrence. They are supposed to be sending a courier to pick it up tomorrow.

Totally understandable... but now I have to wait another week or more(?) days to get my new carpet. I asked them to please make carpet and ship ASAP- not to wait for return of carpet to start process. Bummer in that I was ready to get the carpet in... I did , however, put the driver seat back in so I could run around as needed.

Ill keep you posted on the outcome.