New carpet problem- mass backing issue

I got it from Pro Fit Auto Interiors in Munford, AL. Met them at Garlits show in Ocala, FL a few months back.
When I orig called them- I told them Stock Interiors price and they beat it! And- they have been very helpful in identifying orig options for my carpet as well as my seats/doors. They had samples sent to me within 3 days!
I have dealt with Libby who has been amazing thru the whole thing... both she and Rick have showed genuine/sincere concern in righting the problem and have been prompt and courteous in their communication.

I would have no problem recommending these people... as it wasnt really their fault- but ACC's.

And- ACC seems to be taking credible steps. UPS came to pick up box today and Libby told me my new carpet should be recvd by Mon/Tues per ACC.

... to be continued