Dealership Service Rant (non mopar)

I know it isn't a mopar, but I am a bit agitated, so here it goes...

My daily driver is a Subaru WRX, about 6 months ago I brought it in for a factory recall for a fuel line replacement under the intake manifold. (cracks and leaks with age) When I got it back from the dealer it had a Clack noise at idle, and a THUNK you could feel in the pedal when you let out the clutch. I brought it back the next morning. The service guy said they didn't have time to look at it, so I would have to make a appt. I did... They looked it over and said, hmmm... Nothing we did would cause that, maybe a bad MAF sensor causing the idle to drop makes the THUNK, and the Clack is your turbo impeller about to go due to shaft play.

Whatever... So I investigated as best I could, (on jackstands for a few hours under the car with my wife "driving") Not able to pin down the noise. Checked the turbo, no shaft play, impeller looked good. Checked the MAF, it was clean, no leaks in the intake system.

I then brought the car to my Brother, (Mechanic) and said WTF??? he looked at it and said, you can hear it best at the bottom of the bellhouse, maybe it is something wrong with your Flywheel/Clutch... "Cant tell you for sure without tearing into it" Just to be safe, I brought it to a independent Subaru shop in town with a good reputation. They said, the same as my brother...

SO TODAY, I yank the trans (after purchasing a new clutch/flywheel kit just in case) Everything looks good at the clutch/pressure plate/flywheel. I am sitting under the car to install the new clutch (cause I'm there, and the other has about 40K on it) I see a 12mm Snapon socket that had been dropped between the biscuit motor-mount plates. It was all distorted from being Squeezed by the plates when the motor went under load... You could not see that side of the mount with the trans in place because of how tight the whole car is put together...

So basically I have made 2 trips to a dealer, laid under my car for a few hours, 1 trip to my Bro's shop, 1 Trip to another shop (not free), and pulled the transmission from my AWD car all because a mechanic lost a socket...

I need a Beer

JOE