The Humble Bee

bargeahead said

" Not many people"....Leanna, I truly believe there are many people like you, Dave, and Doug, and a host of small business owners who adhere to honesty and fairness. It's what it's all about; plain and simple ethics !

And even though the "situation" has not been fully resolved yet I'll put in a plug for Doug Kennedy of Kennedy Machine in Urbana,IL.

After a call yesterday, he closed his shop and came to my house. Just to let him know of the problem, I sent him an e-mail yesterday evening and he called 5 minutes later and was the first call I got this morning. He told me, " If that's the intake you want, I'll MAKE it work".

Kinda sounds like the way things are supposed to work.

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Pop had a similar situation, Roger, rebuilding an Olds engine for client. The valvetrain geometry wasn't quite right, so he called his machinist who did the head work. Since you're putting in a plug, so will I. Bob Myers, of Performance Automotive Machine and Engines in Greeneville, TN climbed in his truck, came to Pop with a few tools to check with and helped Pop right there on the spot figure out what was going on. He closed down his own shop to do so.

It's that kind of ethic that got him the head work on the Dip. That engine had heads on it that were 2.02 valves when it was in the Duster. Pop went to stock J heads to de-tune it for the Dip. The local machinist here didn't seat the valves deep enough, the installed height was no where close. I sent them to TN to be done right. While they were there, Bob also noticed a few other things that he didn't like about them and took care of it: free of charge.

I agree with you about the small business man working hard in customer service. It's something a lot of the bigger stores have forgotten.