$517 for a converter refresh?
- Thread starter 65TerrorCuda
- Start date
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mopowers
Well-Known Member
Are we talking about Hughes Performance (where the converter in the OP came from), or Hughes Engines? Are they under the same ownership
4spdragtop
Well-Known Member
Ooops, good point. I thought it was one and the same.
65TerrorCuda
Well-Known Member
It's Hughes performance in Arizona, kinda odd if both companies have issues.
65TerrorCuda
Well-Known Member
A little house cleaning,
i take it the resolution was not to your satisfaction?
65TerrorCuda
Well-Known Member
Not really.
They never responded to me.
Looked at their Yelp reviews and sounds like they ghost other people after the sale.
Started a credit dispute for the full amount. Even so, I'm out a perfectly good converter and left with at best, an ugly duckling core.
Not the greatest outcome, but it's just money and time. I'd like to punch them in the nuts.
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65TerrorCuda
Well-Known Member
Nope. I had it with the insults and blaming me when things went wrong.
25 year old kid wanna raise his voice to me, I ain't playing that game.
mopowers
Well-Known Member
Have you talked to them at all about this issue? Or just sent email messages?
Who did it?
Sorry to hear it. They should have sent you a new converter as soon as the welder blew through the case.
That kind of money would be a project breaker for me.
65TerrorCuda
Well-Known Member
Specific tech I don't want to say. He was dodgy about answering questions and made sure I knew that they were doing me a huge favor and "eating it" on the costs. Looks like a last minute Friday job I can tell you that.
Pete usually answered the phone and was always cool and professional, kudos to that guy.
I appreciate it. It's a speed bump alright.
Every converter manufacturer I've talked to (at least 8) has said they can't or won't make this converter configuration either. Gunna call a couple more places Monday. Later 904 on an early 273 sure causes some headaches. Only FTI has said no problem, but I'm wondering if they missed that 273 hub part.
This is a minor setback. If I have to yank the crankshaft out to enlarge the pocket that's just what I have to accept.
I really appreciate everyone's input. I hope you're all having a great weekend.
No. The two companies are not related. Hughes Performance Transmissions is in Phoenix and Hughes Engines is in Illinois.
No, they are not.
You'd think so from the attitude, but they're not. lol
Even if you nut punched them, they still wouldn't learn. Stupid is as stupid does. What converter do you plan on using now?
65TerrorCuda
Well-Known Member
Truth! Kind of screwed at the moment. I haven't decided yet. Going to call a few more places on Monday and maybe FTI again.
Anybody got a clutch flite for a 904 sitting around lol
Edit- that part's a joke
Make sure Precision of New Hampton is on your call list. Good folks.
65TerrorCuda
Well-Known Member
Yes! I called them Friday but the lady I needed to speak to was out till Monday. Thanks for reminding me
I have seen no less than four 727 clutchlites on Marketplace recently. One had a chevy bell housing.
I'm sure happy with my 8" ATI.
65TerrorCuda
Well-Known Member
Already have the pedals installed, don't tempt me! Lol
I called them about their bolt together 904, and they said it may never get made due to lack of interest. Dangit. But I'll check with them too, thank you. The small pilot is an immediate no for most of these places.
Another odd thing, guy at Hughes said the pilot was solid metal and could be machined down. So I'm thinking, I'll just get an available converter and cut .25" off it. Then watched a video saying there's a bearing inside there and it might well cut right through the dang thing and make me a big doorstop.
Glad I didn't do that.
65TerrorCuda
Well-Known Member
Well, got an email from Hughes. Guy blamed me for the paint because I asked for a rush order (which I didn't), said the "grease" inside was intentional (what about the metal in it, and you guys use dry grease?), said other things need to be addressed on their end and some of my concerns are valid, but they'll need to see the converter in person before sending an all-new replacement.
"I was on vacation" he wrote was the reason nobody had replied. That's the second time he used that excuse, the first time he said it was their Mopar guy was out.
In other news, ATI basically hung up on me after saying NO! lol. One lady at Precision is supposed to call me tomorrow, wasn't there. A&A says they'll call me back.
Got some new 6 ton jack stands, my life got an upgrade.
Getting closer to saying F it and doing the crankshaft pilot.
"I was on vacation" he wrote was the reason nobody had replied. That's the second time he used that excuse, the first time he said it was their Mopar guy was out.
In other news, ATI basically hung up on me after saying NO! lol. One lady at Precision is supposed to call me tomorrow, wasn't there. A&A says they'll call me back.
Got some new 6 ton jack stands, my life got an upgrade.
Getting closer to saying F it and doing the crankshaft pilot.
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