AWESOME CUSTOMER SERVICE

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RON REAGLE

FABO Gold Member
FABO Gold Member
Joined
Jul 31, 2019
Messages
1,022
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3,280
Location
BEAVER FALLS PA
I bought a complete QA1 front suspension for my 68 Barracuda. It all bolted on and the alignment went perfectly. The car handles and steers like a dream. I took it out for the first ride and went over the most dangerous speed bump I've ever seen. Posted 25 mph and I was going no more than 15. On the back side of the bump I hit and bottomed out the suspension so hard it scraped the sway bar mounts on the asphalt!!!! I ripped and smeared the grease zerks and holes right off!!! I contacted QA1 rep Steve Smith and he promptly sent me new sway bar mounts and links AT NO CHARGE!!! I am very Pleased and want to let you guys know NOT ONLY DO THEY MAKE A GREAT PRODUCT THEY STAND BEHIND IT!!! GREAT GUYS TO DEAL WITH.

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Great story! I also had a good experience with the QA1 team. I have a Gerst front suspension system (now owned by QA1). It was originally ordered minus engine mounts and brackets as an engine plate was going to be used. I have since changed my mind and decided to put a Gen 3 Hemi into my Duster. While at PRI this year I talked with a rep at the QA1 both and he gave me his direct number to call after he got back from the show. I called him the next week and we talked about the parts I needed (brackets and mounts for a Gen 3 Hemi). He had the parts I needed in the mail the next day! Now that's customer service!
 
They also make the best adjustable shocks I've ever used on my Mopars.
 
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