bad business choice by classic industries

Slantsix64

Well-Known Member
Joined
May 11, 2014
Messages
3,623
Reaction score
1,616
Location
Los Angeles
Rant :):

Agree the copper/brass radiators have been problematic. (Made by US Radiator - confirmed with them)

My first radiator leaked after 6 months or so. Classic Industries had me get it repaired at a local radiator shop and reimbursed me. Leaked again a short time later.

Sent it back to Classic Industries. Was told as soon as they received it, they would send out a new one.
They did not. I kept calling and calling with no luck (months of not being able to drive my car). I would not have had a problem with this, BUT THEY KEPT LYING TO ME THAT THE NEW RADIATOR WAS ON IT'S WAY. Called US Radiator and they confirmed they will only build radiators in batches after there are enough orders.

2nd radiator leaked just after a year. Called Classic Industries and was told it was not under warranty and they would not replace it.
Took it to a local radiator shop and paid another $175, on top of the $400+ I originally spent, to have an almost brand new radiator repaired.

This shop pulled it apart and re-soldered the top tank (where ALL the leaks were happening). So far so good on the repair...

View attachment 1716092405

@str12-340 , since you like to disagree with me prove me wrong​

 

clementine

Flight risk
FABO Gold Member
Joined
Jan 3, 2016
Messages
2,687
Reaction score
1,991
Location
Emerald city
This thread was really old (2.5 years) until 11 days ago. Then a guy that joined on Dr Suess' birthday revived it with some cryptic message and BAM......piss and vinegar. Live and let die.
 

barbee6043

barbee 6043
FABO Gold Member
Joined
Jul 20, 2008
Messages
18,963
Reaction score
8,028
Location
Shepherd, Texas ( SE Tx)
When any company fails to treat their customers fait, they will lose some business. Some have enough business, and some don't care??? I buy little repop stuff anyore so I are less.
 
Top