fl 71
Well-Known Member
Just when you think customer service is dead someone has to come along and spoil it!
My daughters car had a nail puncher in the right rear so I took it to the Discount Tire Store here in Knoxville for repair. They did it with no appointment and when the tire was repair was completed they gave me the keys back and said "No Charge". The manager said "Just think about us when it comes time for new tires". This was not just a plug job, they removed the tire, did a patch on the inside and rebalanced the tire. Not sure if this is just this stores policy or a corporate thing but thank you Discount Tire.
My daughters car had a nail puncher in the right rear so I took it to the Discount Tire Store here in Knoxville for repair. They did it with no appointment and when the tire was repair was completed they gave me the keys back and said "No Charge". The manager said "Just think about us when it comes time for new tires". This was not just a plug job, they removed the tire, did a patch on the inside and rebalanced the tire. Not sure if this is just this stores policy or a corporate thing but thank you Discount Tire.