A picture for my Canadian friends

I would be very interested to know what happened there. Perhaps poor management?
I don't know. They had just opened a 5th location, to only close it up about a week later. It was at the University of Cincinnati campus and should have done gangbusters with all of the college kids.
Personally, I don't drink coffee, so I don't see what all the fuss is about. All I know is I get pretty pissy when my wife drops $7 or $8 on a cup of coffee.