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  1. Chris Robson

    A big FABO thanks! RE: Would you treat a customer like this?

    Well Guys and Gals, I wanted to give everyone on this forum a huge THANKS! I never expected the forum members to rally around the cause as they did. To recap... I was looking for a CARTER AFB top for my Barracuda, because on the last turn of the last screw, of my rebuild, the screw on...
  2. Chris Robson

    Would you treat a customer this way?...

    From my initial email to the vendor ..."If this is not possible, do you have the capabilities to rebuild, or repair this carb?"...
  3. Chris Robson

    Would you treat a customer this way?...

    After much debate, I have decided to provide the vendor. I do this only to prevent others from having the same experience I had. What Forum members choose to do with this information is entirely up to them...:yawinkle: I am sure that as soon as I post this, I will be flooded with posts that I...
  4. Chris Robson

    Would you treat a customer this way?...

    Hi Guys, Thanks for the (mostly)positive support. I actually did send a reply, with some positive and constructive advise with regard to customer service and even an apology for striking such a nerve... I will not go into the details of "the vendors" response, as it only confirmed his...
  5. Chris Robson

    Would you treat a customer this way?...

    Good Morning, I uasually do not like to "slam" vendors, but in search for a carb part, I received this response. I will not devulge the vendor (please email me to discuss), but needless to say I was caught completly "off guard" by this response. I have included my inquery and the response I...
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