In IT these are the required Case Flow Chart templates:
Format All Templates(F.A.T) per corporate request as follows;
C)ase:
R)esolution:
A)ction:
P)lan:
F)ormal:
U)nified:
C)ase:
K)nowledge:
I)nteraction:
T)emplate:
Effective immediately the new Case Resolution Action Plan (C.R.A.P) is mandatory for all cases. This template is intended to Hamper Any Logical Templates (H.A.L.T) from now until the next Dumb User Knowledge Interface Effort (D.U.K.I.E) attempt surfaces. This should effectively translate into Better Service (B.S) for all parties involved that require a movement.
And please don't forget at closing to include the Formal Unified Case Knowledge Interaction Template (F.U.C.K.I.T) this indicates to the customer that you are interacting accordingly.