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They responded to your request for assistance in like 90minutes on a public board! They offered help as well as an explanation. Kudos pete

Hi All See here - http://www.ssgm.com/news/counterfeit-bearings-seized-at-toronto-airport/1001922336/ Canada Customs had a whole pallet of fake timken bearings in fake packages from CHINA. I work for Volkswagen and we have a serious problem with counterfeit parts in fake packaging. We see...

It Sucks that we pay more for no good reason! Company I work for has all products shipped to Canada marked up 20%. Our cost is inflated right off. Even before we get to set our price structure. Most US firms treat their Canadian division as a cash cow. To be fair we usually represent less...