autozone

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no poseur

no poseur

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I changed the steering chuck on my scamp, wasn't paying attention when I got it, it's a 70 and my scamps a 74, anyway I have a drag link for a 70 but I need a ilder arm for a 70, found one at autozone for 24.00 but it takes them a week to get parts in, advance can have them that day if you order in the morning or the next day, so why does it take autozone so long to get parts? the reason I'm waiting is because the one at advance is like 60.00
 
if autozone has it at one of their local hub stores, they can have in same day or next day. it normally only takes 2 to 3 business days if they have to order it directly from a vendor.
 
their process goes, local sister store, then hubs (all nationwide) if one or more have it. it gets pulled from the hub least likely of moving the part otherwise. lastly it comes from vendor direct, in this case probably rare parts. absolute last option is an outside buy, but it is so hard to do with all the complicated LP crap attached to it. Most don't want to make the effort of doing it incorrectly and failing an audit because of it.
 
Autozone = crap parts!
that place is good for oil and car wash soap. then I'd double check that.
Where in Ohio are you at? I might be able to help.
 
cause autozone is ghey that's why.
 
no poseur said:
I changed the steering chuck on my scamp, wasn't paying attention when I got it, it's a 70 and my scamps a 74, anyway I have a drag link for a 70 but I need a ilder arm for a 70, found one at autozone for 24.00 but it takes them a week to get parts in, advance can have them that day if you order in the morning or the next day, so why does it take autozone so long to get parts? the reason I'm waiting is because the one at advance is like 60.00
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part is probably not at the local wharehouse and has to be shipped vendor direct,,that takes in most cases 2 days but can take up to a week..
 
Having grown up in dealerships being taught only good parts were from a dealership then going to aftermarket retailers. I have learned something. It's all just reboxed parts. Duralast ignition parts are the same as Napa gold, car quest and some Oreilly's as well as many parts for Chrysler and many other auto makers, You don't actually think they make all that stuff do you? Much of it comes from Wells. Such a blanket statement means all parts are crap.

I have no problem looking up my parts online and writing down a few part numbers, checking inventory, prices and giving it to the counter guy. then check the parts before purchasing them and in doing so saving myself a bunch of money.
However, with that said, if this is such a difficult task for some. Then perhaps one shouldn't criticize the guy behind the counter making 9.00-13.00 hr. Yes you don't get hi-caliber people for that price, but they can take care of 99% of the people. So not a bad trade off in reality they make good profits for stock holders by keeping down your number one expense - labor. And some of that savings gets passed on to, well - you! Perhaps bending over for the high price guy might be just what you need.
 
For me the hour wage that I make does not bother me as I have been in the business for over 30 years.I just love to help out my customers and make new ones everyday as they come into my store after having bad experaince at the other places.
 
gunbunny said:
Where in Ohio are you at? I might be able to help.
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Chillicothe, and I forgot about the price match:banghead: all well I picked up the idler arm this morning so it all worked out:cheers: I just thought maybe someone on here may work there or know someone who does, and would know why it took so long to get parts, thanks
 
The problem I have is that they rely so heavily on the computer system. As an example I went to an Oreilly (I'm an Oreilly guy) that is a hub store for the area. I know they carry carbs and parts in stock because I have seen the section in the back. Anyway I walk up to the counter, guy asks me what I need, I say I need 72-74 jets and an 8.5 powervalve for a Holley carburetor. He says, what year make and model? Without making the story too long I'll just say we went back and forth on it for a couple minutes before he called over a manager. He just couldn't get it. Manager asked me what I needed, I told him, and then a minute later I had my parts. Easy peasy.

At this point the guy was obviously irritated at me (for what?) and was being kind of an ***, so before we went to cash out he asked if I needed anything else. Me being me, I couldn't help it. I said "yup, I need a head gasket for a 1986 Mazda RX7"............
 
yeah not too many counter folks aren't old enough to know a carb. And jets and PV for a Holley are the 1%'ers. I cant remember last I have even sold them. purchased quite a few though. At least someone there did have a clue though. I normally tell them when i'm buying it is aftermarket performance and not application specific. That's normally when I get called in. And I can take over and get them what they need but I've been in this on both ends for 38 years.
They do force you to rely on the computer system, but in the case of O'reilly they do paper catalog updates regularly (monthly). In the case of O'reilly ask for their parts pro/ commercial/ installer specialist for the weird stuff. Do you have a commercial acct with them? if not just open a cash one. it is easy to do and gets you at least a little discount.
 
Rocky_JS said:
yeah not too many counter folks aren't old enough to know a carb. And jets and PV for a Holley are the 1%'ers. I cant remember last I have even sold them. purchased quite a few though. At least someone there did have a clue though. I normally tell them when i'm buying it is aftermarket performance and not application specific. That's normally when I get called in. And I can take over and get them what they need but I've been in this on both ends for 38 years.
They do force you to rely on the computer system, but in the case of O'reilly they do paper catalog updates regularly (monthly). In the case of O'reilly ask for their parts pro/ commercial/ installer specialist for the weird stuff. Do you have a commercial acct with them if not just open a cash one it is easy to do and gets you at least a little discount.
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Most of my business is done with Oreilly's and I have an account as you mentioned. I also periodically get their old catalogs when they get new ones and those can be a real blessing when I am looking for something that has gone obsolete.
 
Oreilly's Is where i go . Ive only had one hard time with them . that was getting wheel cilenders for my old 64 val . And that was not ther falt . I kepted getting the wrong one in from the manufacer and it was boxed and part numberd worng the guy at the store after the 3 try . Siad the hell with it and orderd all thay had . and one outta the 7 was the right part boxed right . thats the only time ive had a problem with them . The zone I dont even go there . Only smart one in that place was my brother when he worked there . I aint been back sice he left there . Even ther DRIVERS dont know how to drive around here . Its just sad . The guys at Oreilly's Know when i come in no telling what im going to want lol
 
Currently, I run one of Oreilly's Hub stores. It is a good outfit and they have a focus on not saying no, and the ability to out buy a lot of stuff if they can or need to.
As always you have good people and bad. The poorly staffed stores are normally the responsibility of the store manager. Recruiting people is a skill that unfortunately not all possess. I did work for the zone for 10 years and was a store, hub, and district manager and also a regional trainer/recruiter for them. So really I can go into any area parts store and one of my old employees are there. Also customers follow me all over the place and go out of their way to see me. That's when you know you've been around awhile. - lol
 
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