Well, I finally got too angry with microsoft, gouging butt heads. I have Windows 7 OS, and IE 11 as the browser. The last two months I am unable to download some things. No, not pictures, but things like Java, Adobe Player updates, even the Microsoft Scan and Repair Tool from the Microsoft site itself! Today I found out that pdf files also cause the IE11 browser to "quit working and needs to close" crash. I tried the web for solutions, and have yet to find any that work, other than start switching everything over to Chrome. Talked to the idiots at Microsoft, and their solution is for me to upgrade to Windows 8. LOL, well I was not about to get winHOZED by them crooks. My response to the tech was, "Why should I upgrade to another OS when this one is still relatively new?" I asked, why doesn't microsoft just fix the issues with their damn programs? And what do you think I heard? LOL. If I use Chrome, I have absolutely no problem downloading the items I mentioned above. It looks I will be phasing out IE browsers. And I won't be back.