We have helped many customers around the World since 2005 successfully complete their HEMI conversions, that being said, we are not without fault, and Redfast back, did encounter issues that are not typical and are being resolved as to never have a repeat of them. We are a Christian company, and never have had any intent to harm, or swindle the customer. We provide FREE technical assistance to individuals daily that are looking to do these swaps, we are always eager to help even if they are using parts from other suppliers.
I would like to address Redfast Back. We have had many issues both with receiving parts from suppliers, and also dropping the ball on getting parts to you. This order got completely out of hand and you should have never of encountered the issues that you did. We failed you completely as a company. I have been separated from the day to day operations for about three weeks, (back full time now) and thought this was a closed issue. I have since identified a few items that you are missing and you WILL have this RESOLVED this week. We did not have any missed calls, or phone messages from you, and the last email we received in July, a reply was sent back via Blackberry that same day. That being said, these final parts ordered should have been filled.
@ - 03RAMit1 (Well aware that your work is far from perfect) . The car he is talking about just had to get running for a photo shoot, and was not in final
to be delivered to the customer form. Crock.. hum right
@ - Perry, Last I knew you were happy with the power your 7.0 was putting down. I am sorry to hear about the head gasket. It is not a common failure on these engines running low boost. The factory MLS gaskets are very good on moderate boost levels. I would look at the tune, and also check IAT tempatures. The pump and heat exchanger are critical for the twin screw blower that you have, and if they are undersized, it will result in High IATs. Also, look at the % of duty cyle on the injectors. Cam at Crank this has adapters if you need to run a different injector based on your power level. We are avalable by phone and email to answer your questions, please contact us directly. We have never even seen the completed car.
Steve ,I personally, and on behalf of the Plum Floored Creations apologize for this, and believe that by Friday of this week, you can post that you did receive what you paid for, and were not "screwed". We regret the difficulties that were encountered in filling this order, and should have handled them better with you. We believe the issues that you have encountered have been solved by changing personnel, changing suppliers, and changing policies. Any phone calls will be responded to within 48 hours of during normal business operations. Also Steve, you will receive another email with the RMA number for Wilwood, and you expected ship dates (this week on remaining parts) etc.
Also, we would have responded to this thread sooner, but this was just brought to our attention by a customer. If you need to contact us, please contact using the below information as we do not often check PM.
If someone has a issue please bring it direct to our attention so we can resolve.
Sincerely,
Plum Floored Creations
(623) 986-5000
[email protected]
www.plumfloored.com
