Back in Time
Well-Known Member
All companies have issues.The difference between a good one and a bad one is how they address these issues.Looks to me like Classic is on the good side.
I ordered a part and it was wrong. I actually ordered it over the phone. They blamed me for the wrong part, got all defensive instantly, talked over me when I wanted to say something, and refused listen. All I wanted was the right part. When I told her that the customer service was terrible and now instead of an exchange I wanted to return it, she took my name and address and hung up on me. When I called back they asked my name and hung up. I never got the part returned. I wouldn't order a nut from them. They are horrible and I will tell anyone who will listen that they suck.