Dick at Firm Feel... Stand up guy!

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71dusterdan

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Joined
Jan 30, 2011
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Location
rockford il
Just spent about half an hour on the phone with Dick from Firm Feel, wearing him out with questions. Asked him about parts i have, parts i need, screw ups i have made! He was very patient, extremely helpful, and more than forgiving. After our conversation, I felt I needed to buy something for his time and to support his business. The only thing is I need to tie up loose ends 1st. No sense buying parts that are gonna sit on a shelf for another year. So i tried to buy the balljoint to replace the one i Put in real safe keeping. He talked me out of it, said it was better to save the shipping costs and buy it local! For a long time I had myself talked into Hotchkis suspension parts... Well after all of my dealings with Dick at FF, you had better believe, I will be buying all of my hard parts from Firm Feel!
 
I feel the same way. Its hard to find people these days that will take the time to help their customers.
 
"Dick at Firm Feel... Stand up guy!"

Somehow that just doesn't sound right !!!:D
 
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