I'll tell you this much.....and now I'm not being an ***, just tellin you like it is. Comin on a forum and talkin trash about a respected company and their rep ain't a good way to tell your story. I've never purchased from them, but I have talked to Laura about springs before and I can tell you she's very knowledgeable. A lot of people here have done business with them and are very happy customers. You know the old saying "You can attract more bees with honey than you can with vinegar" and it's true. It always pays to be nice. Always.
Lastly, yours is only one side of the story. And no, I'm not saying you're not tellin the truth. The thing with Laura is she connot wrap her head around the idea that theres something wrong with these springs and if telling you how i have been dealt wit