Am I color blind?

Mopar Interiors

  1. rustycowll69

    rustycowll69 Well-Known Member

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    OK, I bought a dash mat for my 02 Ram pickup from CarCover USA. My truck has dark gray interior. So I ordered a "charcoal" colored dashmat, over a black one, because I thought the contrast might be too stark. Anyway, they sent me a light gray cover with dark gray edge basting. The light gray color dash mat reflects light onto the windshield which is distracting, the light gray color looks really boring, and the dark gray edging looks especially stupid. So I complained that they sent me the wrong color, including pictures, and they are completely gaslighting me. They say that I have the charcoal color mat, even though it doesn't come close to matching their color samples on the online ordering page. They offer about 10 different colors including gray, charcoal, and black. So what say you, is this cover charcoal, or light gray?

    20200212_110208.jpg 20200212_110350.jpg
     
  2. zkx14

    zkx14 Duster De-ruster FABO Gold Member

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    get a can of SEM the color you want...
     
  3. rustycowll69

    rustycowll69 Well-Known Member

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    that's probably what I'll end up doing, but it doesn't answer my question.
     
  4. B'cuda

    B'cuda FABO Gold Member FABO Gold Member

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    In the order of light to dark I would think charcoal would be darker than something called a LIGHT gray. I would call yours a light something. Is the light gray lighter than yours? Probably not.
     
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    • zkx14

      zkx14 Duster De-ruster FABO Gold Member

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      Sorry.. I agree that ain’t charcoal. I have seen stuff called light charcoal that was more like the edge color.
       
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      • Tinmannz

        Tinmannz Well-Known Member

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        Its light gray. The trim is more of a charcoal gray.
        They don't want to own up to their mistake.
         
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        • rustycowll69

          rustycowll69 Well-Known Member

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          thanks for the affirmations. It really must be a scam outfit. They want me to pay to have it return shipped, AND pay a "restocking" fee.
          Their customer service is appalling, they're rude, confrontational, and just offensive. Even when shown picture proof, they maintain up is down, right is left.
          Anyway, so where do I purchase the SEM spray paint to color the mat, that somebody mentioned?
           
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