TrailBeast
AKA Mopars4us on Youtube
Yesterday mid day I called the support line for Classic Auto Air and had to leave a message.
This morning at 7:30 they returned my call and will be shipping a new low side hose immediately with tracking.
Good job Classic Auto Air.
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I was out running some errands in the Dart the other day and as it got warmer out I switched on the AC.
After it was on for a minute or two I noticed it wasn’t cooling like it used to.
This will be the third time I have to draw down and refill the system. (Each time having to pay for new coolant)
The first time I had to pull the under dash unit on the initial install to replace a stuck expansion valve.
(The company sent a new valve, but disassembling about everything in my dash is required so my daily driver car was down for 5 days)
The second was a compressor that didn’t want to pump. (They sent a new compressor after I had to pay to return the existing one.)
Now a hose crimp leak.
The unit has a three year warranty, so I expect the company to make this right.
If they don’t I have a little video on my YouTube channel that is currently set to private.
If I have a problem with them taking care of this I will have to pay to fix or replace it at my own expense.
If that happens the video won’t be private any longer.
I’m generally a fairly patient and forgiving person and understand that sometimes crap happens, but this is getting old.
This morning at 7:30 they returned my call and will be shipping a new low side hose immediately with tracking.
Good job Classic Auto Air.
-————————————-
I was out running some errands in the Dart the other day and as it got warmer out I switched on the AC.
After it was on for a minute or two I noticed it wasn’t cooling like it used to.
This will be the third time I have to draw down and refill the system. (Each time having to pay for new coolant)
The first time I had to pull the under dash unit on the initial install to replace a stuck expansion valve.
(The company sent a new valve, but disassembling about everything in my dash is required so my daily driver car was down for 5 days)
The second was a compressor that didn’t want to pump. (They sent a new compressor after I had to pay to return the existing one.)
Now a hose crimp leak.
The unit has a three year warranty, so I expect the company to make this right.
If they don’t I have a little video on my YouTube channel that is currently set to private.
If I have a problem with them taking care of this I will have to pay to fix or replace it at my own expense.
If that happens the video won’t be private any longer.
I’m generally a fairly patient and forgiving person and understand that sometimes crap happens, but this is getting old.
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