I got into a HUGE pissin match at Lowes awhile back, mostly because two of their guys damn near acted as if "I" was the problem, and ran me around
Was going to buy some shelves, HERE IS PART OF THE INSULT
We have a COMPUTER age, right??? Why don't "we" make use of it? Some lumber has stapled on bar graph tags, so you can remove one tag, count your pieces, and simply hand your bar tag to the checkout person. GREAT, I'm OK with that
BUT SOME products has GLUED on tags so you must take a notebook and write down the info off the sign on the rack. WASTE OF TIME
I decided to get 5/8 chip board for more strength, but THEY HAVE GONE to 19/32. So I write down all the BS on the sign, BUT THE CHECKOUT woman "doesn't compute" So she has to get this PRINTED cheat sheet out, IN PLASTIC, with INK notes written OVER the plastic. The plastic an "slip around" so you don't really know what the scribbled notes and arrows are pointing to.
So I wasn't really aware that there was a problem, turns out she charged me for 7/16, rather than the thicker material.
So I get out to the exit
The guy there JUST HAPPENS to have a few pallets of OVERSTOCK of 19/32, takes my receipt, frowns, walks over to the overstock, comes back and says "YOU didn't PAY for 5/8, YOU paid for 7/16.
I said "I didn't BUY 5/8, I bought 19/32, and the girl charged me seemed to know what she was doing.
"YOU," said he, "YOU are going to have to go back and pay for WHAT YOU BOUGHT.
GOAUD I was freeking PISSED. There were 4 people, phone calls, 15 minutes of time wasted while everybody argued what to do, and I AM SURE I ended up paying for 5/8 in the end.
At one point I told this woman, "If you guys can't figure this out, I'm gonna unload the whole mess out there on the floor and leave."
Now 1/32 doesn't sound like a big deal, eh? But I bought 12 sheets, so it DOES add up.
I still have the receipts. If I ever cool off, I'm gonna leave my Ruger at home and go down there and yell at some people. What REALLY pisses me off, is Lowes is the ONLY really handy place to buy lumber in town. One outfit, along with Ziggys, has much of there lumber in the weather, so it's ALWAYS wet and warped.