Tool chest intentionally miss marked at HarborFreight.

-

harrisonm

Well-Known Member
Joined
Jan 16, 2005
Messages
7,299
Reaction score
10,904
Location
Topeka, KS
First of all, let me say that I like HarborFreight. I go there a lot, and I think they have pretty good stuff. I was there grabbing a few things the other day and I noticed a very nice eight drawer tool chest with a sign on it that said, if I remember right, $179. Not just one sign, but two separate signs. In the fine print on the sign it said one drawer rolling workbench. There was a lady stocking in the next aisle so I went to get her. I asked her to come and look at something. I told her you might want to fix that sign before somebody goes upfront screaming and yelling and demanding that cart for $179. She told me that corporate office told them to put that sign on that Tool test. I said OK. I used to work retail, and I will guarantee you that somebody will be upfront screaming yelling and demanding that cart for $179.
 
Last edited:
First of all, let me say that I like HarborFreight. I go there a lot, and I think they have pretty good stuff. I was there grabbing a few things the other day and I noticed a very nice eight drawer tool chest with a sign on it that said, if I remember right, $179. Not just one sign, but two separate signs. In the fine print on the sign it said one drawer rolling workbench. There was a lady stalking in the next aisle so I went to get her. I asked her to come and look at something. I told her you might want to fix that sign before somebody goes upfront screaming and yelling and demanding that cart for $179. She told me that corporate office told them to put that sign on that Tool test. I said OK. I used to work retail, and I will guarantee you that somebody will be upfront screaming yelling and demanding that cart for $179.
In pa. The price displayed is the price they have to sell it. For.
That's why I always take a picture.
 

Hazard_Fraught_1.jpg


Hazard_Fraught_2.jpg


Hazard_Fraught_3(1).jpg


Hazard_Fraught_4(1).jpg
 
First of all, let me say that I like HarborFreight. I go there a lot, and I think they have pretty good stuff. I was there grabbing a few things the other day and I noticed a very nice eight drawer tool chest with a sign on it that said, if I remember right, $179. Not just one sign, but two separate signs. In the fine print on the sign it said one drawer rolling workbench. There was a lady stalking in the next aisle so I went to get her. I asked her to come and look at something. I told her you might want to fix that sign before somebody goes upfront screaming and yelling and demanding that cart for $179. She told me that corporate office told them to put that sign on that Tool test. I said OK. I used to work retail, and I will guarantee you that somebody will be upfront screaming yelling and demanding that cart for $179.
I would. Kitty would. And lemmie tell ya. SHE is one FIERCE WOMAN when it comes to mismarked items. She's won EVERY battle I've ever seen regarding that. She will keep appealing to higher management until she makes it happen. There have been a time or two when the store manager even refused her. He regretted it. She went home and called corporate and laid it on um. The next day, the store manager called her and told her to come in and he'd honor the price. ...and as a matter of fact, it was on a TOOLBOX at Harbor Freight. I had told her I wanted her to have one ALL HERS for all her inside tools and such and she found a deal on one. ...well she liked it cause it was orange. I'm tellin yall here and now. I gotta woman that don't play all dat chit. lol

eb50b792-348a-4e80-9314-331d766f1335~1.jpg
 
one drawer rolling workbench

Now you’ve got me curious, so what was/is the alternate price you understand should be on the sign?

Also you say it was intentionally mismarked, as part of your experience did they confirm that they are charging more for it than displayed?

I am also of the mind that items should be sold at the displayed price, and have had some go my way, and others not so much.
 
Last edited:
In pa. The price displayed is the price they have to sell it. For.
That's why I always take a picture.
Giant Eagle used to have a policy if an item was priced wrong, or sale tag left on past the end date, it was free. We benefitted a number of times on that one.....now they just honor the sale price as such.
 
I would. Kitty would. And lemmie tell ya. SHE is one FIERCE WOMAN when it comes to mismarked items. She's won EVERY battle I've ever seen regarding that. She will keep appealing to higher management until she makes it happen. There have been a time or two when the store manager even refused her. He regretted it. She went home and called corporate and laid it on um. The next day, the store manager called her and told her to come in and he'd honor the price. ...and as a matter of fact, it was on a TOOLBOX at Harbor Freight. I had told her I wanted her to have one ALL HERS for all her inside tools and such and she found a deal on one. ...well she liked it cause it was orange. I'm tellin yall here and now. I gotta woman that don't play all dat chit. lol

View attachment 1716500254
This one ^^^ was marked $179 but in their computer it came up $279. Kitty got it for $179. lol
 
Now you’ve got me curious, so what was/is the alternate price you understand should be on the sign?

Also you say it was intentionally mismarked, as part of your experience did they confirm that they are charging more for it than displayed?

I am also of the mind that items should be sold at the displayed price, and have had some go my way, and others not so much.
1. The correct price for the 8 drawer tool chest was $329.
2. The lady that was stocking in the next aisle came over to look at it, and she definitely confirmed that They were directed by corporate to put that sign on that tool chest.
3. I agree with things being sold for the displayed price. If it was a small difference, I would consider demanding the displayed price, but since the price difference is so large, I'll let it ride. Now that being said, I totally support anybody who holds their feet to the fire and gets it for $179. Maybe that will teach them a lesson.
 
I haven't been in a harbor freight store in year's, mainly because I wasn't impressed with the quality of their tools. Has their quality improved?
 
-
Back
Top Bottom