Van Auto info

[Coupman35]

Well i did my order yesterday see how that goes .From what i saw here just be good thanks again every one

 

[Dartsun]

I bought a turn signal switch from Vans on EBay. Was total garbage and he was a jerk to work with. Rudest interaction I've had on there. Got some 67 GTX scoop hardware that didn't fit, was better on the return.

 

[harrisonm]

Not me, he's a p.o.s. and a liar. Tried to sell me bumpers that were clamped on and returned from someone. Just a real *** hat.

May I please ask a question, sir? I don't doubt at all that you had a bad experience. But when everybody else has good things to say, I begin to wonder what happened. If the owner knew the bumpers had been mounted and were damaged, yet resold them to you anyway, then I totally understand how you feel. I'm wondering if it is possible that an employee received the bumpers when they were sent back, did not check them out properly since it was 10 minutes before quitting time, and just taped the box back up and placed it in the warehouse to be sold again? In that case, the owner may not even have been aware that a damaged part was resold as new and unblemished. How did they handle the return from you? Did you receive any grief over it? Did you get a chance to talk to the owner during the return process? Again, if the owner knew about any part of your transaction and did not handle it totally above board, then good for you for letting us know. But if there is a chance he didn't know, he really needs to. If I owned a company, I would sure want to know if an employee treated a customer poorly.

 

[mad dog]

I wish they would start coming to Carlisle again.....

 

[abodyjoe]

always have had a good experience with them..

 

[A56]

May I please ask a question, sir? I don't doubt at all that you had a bad experience. But when everybody else has good things to say, I begin to wonder what happened. If the owner knew the bumpers had been mounted and were damaged, yet resold them to you anyway, then I totally understand how you feel. I'm wondering if it is possible that an employee received the bumpers when they were sent back, did not check them out properly since it was 10 minutes before quitting time, and just taped the box back up and placed it in the warehouse to be sold again? In that case, the owner may not even have been aware that a damaged part was resold as new and unblemished. How did they handle the return from you? Did you receive any grief over it? Did you get a chance to talk to the owner during the return process? Again, if the owner knew about any part of your transaction and did not handle it totally above board, then good for you for letting us know. But if there is a chance he didn't know, he really needs to. If I owned a company, I would sure want to know if an employee treated a customer poorly.

I immediately sent several clear pictures of the bumper I received. That in and of itself should have satisfied the *** hat. He told me that the indentation marks (which were clearly from bumper bolts at all of the mounting locations) were from where the plater attaches them before chroming. Common sense dictates that is utter nonsense.

 

[harrisonm]

I immediately sent several clear pictures of the bumper I received. That in and of itself should have satisfied the *** hat. He told me that the indentation marks (which were clearly from bumper bolts at all of the mounting locations) were from where the plater attaches them before chroming. Common sense dictates that is utter nonsense.

Thanks. Well then, I totally understand your side, and I don't blame you for being pissed. I always try to be as tactful as possible, and I just wondered if the owner actually got involved. It sounds like he did. NO chrome plater is going to hang parts in a manner that will leave visible marks. I do a lot of powder coating, and I go out of my way to hang parts such that marks are invisible. With some parts, that can get pretty tricky.
And don't forget, common sense isn't common.

 

[RustyRatRod]

Thanks. Well then, I totally understand your side, and I don't blame you for being pissed. I always try to be as tactful as possible, and I just wondered if the owner actually got involved. It sounds like he did. NO chrome plater is going to hang parts in a manner that will leave visible marks. I do a lot of powder coating, and I go out of my way to hang parts such that marks are invisible. With some parts, that can get pretty tricky.
And don't forget, common sense isn't common.

Yeah and in fact, if the marks or indents were there when they got the bumper for chroming, any chrome shop worth their salt will straighten a bumper to the nth degree beforehand. I'd be pissed off too. That said, I wouldda also been on the phone with the owner.

 

[1972GY8SE]

FYI, Van's Auto acquired the reproduction parts business from Tony's Parts, integrating it into their inventory, so you now buy Tony's former reproduction parts through the Van's Auto website while Tony's Parts continues to sell original NOS (New Old Stock) and used Mopar parts directly, as explained on their respective websites and social media.