That's exactly why I won't have anything shipped FedsEx... One way or another you're getting bent over :finga:
couple stories involving them :
In the mid 90's my dad was helping me build a Go-Kart, he ordered a nice rear axle setup for the kart and Fedex lost the package several times. The 4th or 5th time we got an empty box that had been torn open (no axle inside). My dad ordered another one, requested it be shipped UPS and sent the bill for everything to FedEx
A few years back I ordered a Ignition Module for a customer's car I was working on, FedEx delivered it to another garage nearly 70 miles away (names were nowhere near the same, and the towns were nowhere near the same either) They wouldn't make it right, I ended up eating that cost and had to buy yet another module, plus shipping.
Ordered some christmas presents a few years ago too, one was a fancy potato peeler thingy (hey, I'm not good with kitchen appliances. I call it as I see it, in this case "Potato Peeler Thingy" sounded about right). FedsEx threw it over the fence, where it smashed into the concrete porch and broke. The gate wasn't even locked (open partially, in fact. and it was only a few feet to the front door), I was inside the house taking my lunch break. They just jumped out of the truck, winged it over the fence and left in a hurry.