When you pay $1200 for an AAR hood, you expect more from Stinger Fiberglass

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No update as of yet. I'm going to give them a day or two considering it's the holidays and all, then I'll give them a call and see from there.I will say this about their customer service: the lady I spoke to was incredibly helpful. I actually spoke with her on several occasions during the purchase. But I hit a wall when I reached the owner.
 
Your choices are limited....

Can you do the repair and if so what's the material cost?
If you can't do the repair who can and can you get an estimate?
Dispute it, you can win, however you won't ever get another hood from the clown.
Worry yourself to death about this..

That's about it. I agree that it's crap packaging and the owner thinks he is god. Atleast you know where you stand. But it sounds like the hood is fine otherwise. Rarely have I seen fiberglass that didn't need addressing though in your case is slopping packaging.

Pick and choose your battles and you also have the option of a bad Google review when this is all done. They have traction these days. If it were me I'm fixing it and leaving a bad review. The owner set that into motion, not you but it's not a deal breaker for the over condition of the hood and welcome to shipping 101 unfortunatelty...

JW
 
Your choices are limited....

Can you do the repair and if so what's the material cost?
If you can't do the repair who can and can you get an estimate?
Dispute it, you can win, however you won't ever get another hood from the clown.
Worry yourself to death about this..

That's about it. I agree that it's crap packaging and the owner thinks he is god. Atleast you know where you stand. But it sounds like the hood is fine otherwise. Rarely have I seen fiberglass that didn't need addressing though in your case is slopping packaging.

Pick and choose your battles and you also have the option of a bad Google review when this is all done. They have traction these days. If it were me I'm fixing it and leaving a bad review. The owner set that into motion, not you but it's not a deal breaker for the over condition of the hood and welcome to shipping 101 unfortunatelty...

JW

I agree. Really what I think is a realistic solution is to get a partial refund from the seller. Maybe a couple hundred bucks. Returning the hood would be cost prohibitive to the seller, not only because he'd have to pay my return shipping, but he'd have to pay the shipping back to me. I'm not disillusioned in thinking that will happen because it won't.

I feel confident I can do the repairs on my own, it won't be too hard. I'm just waiting to hear back so I can get some closure in the matter. Once it's done, I won't lose a minute's sleep over it.
 
Look at it this way. If you walked into his show room, the hood would have cost you X amount of dollars plus’s tax. Since you paid to ship it, I would expect 100% of the shipping cost and then we will start talking about a refund portion for the damage. If the business doesn’t carry insurance for just this sort of occurrence, then he is a fool. Just my 2 cents. He does not want pay shipping twice.
 
At the beginning of this year I bought a new brutal *** front bumper with a winch for my my Jeep XJ and If I recall correctly the total weight was around 150 lbs. When I got home from work I saw cardboard strewn all over the street and the box was half on my porch and half in my driveway and to bits. Thank Goodness the local crackheads are weak losers or that sucker and the winch would've been history.

Anyway at best I figured the hardware for everything was lost and everything would've been bent to fk, but after dragging everything in and cleaning up the street and front yard I found everything intact minus a few scratches on the bumper. My plan was to beat the crap out of everything off road anyway, so it really wasn't an issue. My issue was with the delivery driver and the disrespect he had for my 1100 dollar purchase and leaving **** all over the street for my neighbors to see. I got him on my security camera and he was some skinny blond kid who had no idea what he was doing and most likely hurt himself more than the bumper and winch. I thought about contacting the vendor (Quadratech) and they've always done me right but it wasn't their issue... It really was boxed well until skinny kid fell over twice with this stuff on a handcart.

I could've called UPS (been there, it's a nightmare trying to get a hold of real person) but just blew it off. 99% of the UPS drivers I deal with are freakin' great and I've never seen skinny blond kid again.

IMG_4137.JPG
 
5 pages of press here for AAR products! ALL BAD!!! lol serves the cocksuckers right. Excuse my language please.
On the holiday spirit, Jesus Christ said to love our fellow man....but He did not say we had to like them!???
Nor did he say what to do when you ran out of cheeks.
 
I would send it back for a full refund and get a style hood that will actually look good on the car, cause, IMO, that one will not.
 
I own a shop and see about .5 to maybe pushing it and hour. Considering you will have to do some work anyways I really say .5. Our labor rate is 65.00 hr. You have spent more time reading and replying then that unless your time is worth penny's. I bet you gladly paid the shipping and didn’t say a word considering how much shipping has increased and cost of everything has gone up due to the clown in office. I am new to this site and if this is how it is I wont be here long.
Now the brutal truth. I bet he ships hundreds of these a year and if it was really a package issue he would have changed how they pack them. Did the package have inspect before taking possession? or something like that? If so its your fault not anyone else shipping issues happen all the time I had two hoods damaged in shipping by another co I inspected the item refused and wow no issues. Hard truth is he really doesn't have to do a dam thing for you cause you couldn't follow instructions.
You must really be a drama queen You first stated if was not a big deal until all the people pumped your ego and wow they have you spun up. If you give me your address I would gladly send you the 32.50 to shut you all up. Wow i cant believe how you all have acted
It is obvious that most of you have not worked a lot with fiber glass.

I do appreciate the call out....because sometimes I need to be slapped... But both of my A bodies will remain flat hoods.
 
I own a shop and see about .5 to maybe pushing it and hour. Considering you will have to do some work anyways I really say .5. Our labor rate is 65.00 hr. You have spent more time reading and replying then that unless your time is worth penny's. I bet you gladly paid the shipping and didn’t say a word considering how much shipping has increased and cost of everything has gone up due to the clown in office. I am new to this site and if this is how it is I wont be here long.
Now the brutal truth. I bet he ships hundreds of these a year and if it was really a package issue he would have changed how they pack them. Did the package have inspect before taking possession? or something like that? If so its your fault not anyone else shipping issues happen all the time I had two hoods damaged in shipping by another co I inspected the item refused and wow no issues. Hard truth is he really doesn't have to do a dam thing for you cause you couldn't follow instructions.
You must really be a drama queen You first stated if was not a big deal until all the people pumped your ego and wow they have you spun up. If you give me your address I would gladly send you the 32.50 to shut you all up. Wow i cant believe how you all have acted
It is obvious that most of you have not worked a lot with fiber glass.
Send me a pm and I will gladly give my address so you can give me some money!
 
Wanna know what's interesting? I hadn't said a thing about this for some time, and now this newcomer suddenly appears. However, I did post a Google review TODAY about Stinger Fiberglass. Coincidence??
 
I own a shop and see about .5 to maybe pushing it and hour. Considering you will have to do some work anyways I really say .5. Our labor rate is 65.00 hr. You have spent more time reading and replying then that unless your time is worth penny's. I bet you gladly paid the shipping and didn’t say a word considering how much shipping has increased and cost of everything has gone up due to the clown in office. I am new to this site and if this is how it is I wont be here long.
Now the brutal truth. I bet he ships hundreds of these a year and if it was really a package issue he would have changed how they pack them. Did the package have inspect before taking possession? or something like that? If so its your fault not anyone else shipping issues happen all the time I had two hoods damaged in shipping by another co I inspected the item refused and wow no issues. Hard truth is he really doesn't have to do a dam thing for you cause you couldn't follow instructions.
You must really be a drama queen You first stated if was not a big deal until all the people pumped your ego and wow they have you spun up. If you give me your address I would gladly send you the 32.50 to shut you all up. Wow i cant believe how you all have acted
It is obvious that most of you have not worked a lot with fiber glass.

69B10681-075F-4A87-8F95-FBFFF129A316.jpeg
 
I own a shop and see about .5 to maybe pushing it and hour. Considering you will have to do some work anyways I really say .5. Our labor rate is 65.00 hr. You have spent more time reading and replying then that unless your time is worth penny's. I bet you gladly paid the shipping and didn’t say a word considering how much shipping has increased and cost of everything has gone up due to the clown in office. I am new to this site and if this is how it is I wont be here long.
Now the brutal truth. I bet he ships hundreds of these a year and if it was really a package issue he would have changed how they pack them. Did the package have inspect before taking possession? or something like that? If so its your fault not anyone else shipping issues happen all the time I had two hoods damaged in shipping by another co I inspected the item refused and wow no issues. Hard truth is he really doesn't have to do a dam thing for you cause you couldn't follow instructions.
You must really be a drama queen You first stated if was not a big deal until all the people pumped your ego and wow they have you spun up. If you give me your address I would gladly send you the 32.50 to shut you all up. Wow i cant believe how you all have acted
It is obvious that most of you have not worked a lot with fiber glass.
Seriously???? You are new to this forum, and in your very first post you decide to badmouth and insult most of the site's primary members? Your offer to give @Righty Tighty 32.50 "just to shut you all up" is rude and uncalled for. And by "you all", you are basically insulting every single member on this forum with your first post. Way to make friends, dude. I, for one, am almost an expert with fiberglass. I don't know what kind of a shop you work in, but there is NO WAY your shop or any other shop in the country would charge $32.50 (notice that I correctly used a dollar sign) to repair the damage. Your exceptionally rude comment of "Hard truth is he really doesn't have to do a dam thing for you cause you couldn't follow instructions" shows how out of touch you are with reality and common courtesy. That is NOT the way you talk to people. Plus, you CANNOT tell me that you would have been OK with receiving that damaged hood. Exactly what instructions did he not follow. You are rude and insensitive. Be my guest and feel free to drop out now. I wonder what @toolmanmike will think of your first post. And by the way, if you are going to badmouth other people, you might want to try using proper grammar, spelling and punctuation.
 
I own a shop and see about .5 to maybe pushing it and hour. Considering you will have to do some work anyways I really say .5. Our labor rate is 65.00 hr. You have spent more time reading and replying then that unless your time is worth penny's. I bet you gladly paid the shipping and didn’t say a word considering how much shipping has increased and cost of everything has gone up due to the clown in office. I am new to this site and if this is how it is I wont be here long.
Now the brutal truth. I bet he ships hundreds of these a year and if it was really a package issue he would have changed how they pack them. Did the package have inspect before taking possession? or something like that? If so its your fault not anyone else shipping issues happen all the time I had two hoods damaged in shipping by another co I inspected the item refused and wow no issues. Hard truth is he really doesn't have to do a dam thing for you cause you couldn't follow instructions.
You must really be a drama queen You first stated if was not a big deal until all the people pumped your ego and wow they have you spun up. If you give me your address I would gladly send you the 32.50 to shut you all up. Wow i cant believe how you all have acted
It is obvious that most of you have not worked a lot with fiber glass.
Do you own a Mustang?
 
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