lol. Dave should have dropped everything and helped the OP?
Maybe Dave should have jumped on a plane and flown over to help the guy. For free of course.
What’s sickening is a full grown man making full grown man decisions won’t take responsibility that this is HIS issue. Not Dave’s.
It doesn’t have a damn thing to do with customer service.
I lived in Detroit for 20 years... I was a regular customer at Mancini Racing because it was about a half hour from my house and they catered to Mopars and stocked many parts for them... I got to know the counter guys, TJ and Art, and they always were there for advice... Art was good at the books and technical advice and TJ knew the parts and was good a good wrench and would give good advice on how to install various parts if you needed it...
That built a loyal following and I put Mancini priority over the local parts stores... When I was refreshing the engine on my daily driver 318 Barracuda, I went to Mancini and picked up most of the parts that I needed (about $800 back then...) I had to go to one of my local parts stores for a few oddities that Mancini didn't have or carry... The parts guy wanted to sell me the other parts, but had to order them in... I told him, don't bother I already have them in my car...
I put Mancini Racing over the parts stores in priority because of their support and they stocked and catered to Mopar... We need to support the businesses that support us...
TJ and Art knew me by sight and were always there to help me... That's what builds loyalty and business...
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