From cars to food, and not home made. I love KFC food, best chicken. But, their customer service here in Santa Rosa and close by is poop. Horrible. There is not one single time I go to KFC that I get it right. Always something missing, no napkins, no spork, no mashed potatoes and gravy, no coleslaw, no straw, no biscuit, no butter. One or more things are missing, always. I have said to my wife, if these people worked in a car factory, every single car would come out with the engine missing, or the wheels missing, or no seats, or no transmission or whatever it would be. It has even been so bad that they have told us they did not have any chicken. Ok, when do you expect to have it cooked we asked. Oh no, you don't understand, we do not have any chicken to cook. How is it possible ? A KFC without any chicken to cook ? I have complained to KFC, got an answer the first time, but after that they just keep quiet. No response at all.
And KFC is not alone, the best place is McDonalds, by far, it is extremely rare to get something wrong there. The others are not so good, but KFC is by far the worst. I am surprised they are in business still.
Anyone else have the same experience ?
Bill