No its not, theres a story here
You're right. I just had to calm down a little 1st.
Short version, they suck donkey peters.
Very long version:
Last October, I was coming home from, what is probably Cincinnati's bets car show. I was traveling down Martin Luther King Blvd (nothing good ever happens on MLK Blvd.) in my 75 Dart, and see a rice burner in the rear view. We're coming up on a turn lane, and he had his turn signal on, so thought he'd turn.
What the kid did was decide to drive on the curb and since there wasn't enough room, he hit the left end of my bumper, and his mirror got into the left quarter panel. Not a bunch, but enough to leave a pucker in the qtr. My rear bumper is pushed in and sprung as well.
Much to my amazement, the kid stopped. My bumper left a crease in his right side fender, both doors and his qtr panel.
Cops come, cites the kid, gives me insurance info and a report #. I also learn that the car didn't belong to him, it belongs to a friend of his. I leave upset and aggravated, but okay, the car will get fixed.
The next day, I call his insurance company, Progressive. After several phone calls back and forth, I learn his parents took him off the Progressive policy and they will not be covering this claim.
Well, ****! This just got interesting. I call my insurance and let them know that kid didn't have insurance and I'll be needing to make a claim. They get info from me and tell me they'll take care of everything.
They call me back next day and tell me that the person who owned the car has insurance thru State Farm and that I need to file a claim thru them.
I call State Farm, and it turns out that they already have a claim # assigned to me and will be dealing with this. They will have an adjuster come out and write an estimate.
Adjuster calls, tells me it it'll be a week or two, that he's been busy with North Carolina claims.
Couple of weeks later, I get a subpoena in the mail ordering me to court over the accident.
Get to court to find out that the kid is pleading not guilty and is placing blame on me.
State Farm shuts down on me.
In addition, I'm being told that the parents of the kid who owned the car are claiming that the kid wasn't supposed to be driving the car and are fighting the fact that State Farm is involved at all.
Fast forward to 27 Feb, we go to court, after a few minutes with the prosecutor and his attorney, they decide that the kid is going to plead guilty after all. The kids attorney wants the state to not place points on his license. I pipe up, and mention that the kid gave the cops fictitious insurance to begin with, and that the only way we even knew State Farm was out there, was because of my insurance company.
In the end, the kid plead guilty and the court declared State Farm will be taking responsibility for the claim.
Okay, now, maybe we can get the car fixed.
Call State Farm, had to go thru some B/S with them as far as sending the court order and some other info, but got that done.
Last week, they decided that, yes, they will be taking responsibility of the claim.
Wednesday they call, I tell them that they need to send an estimator out to write an estimate. They said they'll send a message and someone will call me back.
Adjuster calls, and tells me that they aren't coming to my house, that I need to drive the car to one of their facilities. I told them that I want a certain body shop to fix the car. Of course there was some push back, but in Ohio, you choose the body shop, not the insurance company. When I told him I knew the law, he tells me that I still need to bring it to their place to write an estimate.
I tell him no, they already said they would come to my house, the car is in a garage, they can do what they need from there.
He tells me he'll see what he can do, after giving me some B/S about how they can write an estimate by submitting photo's. Nope, I'm not even going on State Farms web site. Not doing that B/S.
I get a call this morning at 7:45 am from another adjuster. Dude woke me up, I'm foggy not going to discuss this right now.
I call back at 11:15, after I've woke up, dressed and got my mind straight.
I get told that if I want State Farm to act, I need to drive the car to their facility. I tell them I can't drive the car anywhere, I had the carburetor off being rebuilt. (That's a grey area, I did take the carb off and had it rebuilt, just I did that last August) They tell me that I need to have the car towed to their facility. When I told them that was fine, they could pay for the tow. That's when the adjuster decided that he wasn't going to be able to bully me anymore.
Said they would see about getting someone out here to write an estimate. I told them to bring the check book.
So, I'm back in a holding pattern again. Wait to see what they do. I dealt with these asshole when I worked in the dealerships, but they have seem to gotten way more obtuse than I remember.
They're treating me like I did something wrong, and to be perfectly honest, I'm just about ready to haul the kid and the owners of the car into court.
BTW, I did learn in this phone call, that the car that hit me has already been fixed.
Anyway, that's a whole lot words to ask, anyone know what the Chilton flat rate for R&R a rear bumper and absorbers for a 1975 Dodge Dart SE is?