skep419
5.9 Magnum 4 speed afficionado
Bought a gear wrench set back in 2007. One of the flex head wrenches went floppy. The local Napa told me to submit a claim online and boom, new wrench. No receipt, just a picture and where I bought it.
Tool warranty win
- Thread starter skep419
- Start date
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Inertia
Well-Known Member
Oh wow, . . Good on ya !
340six
King Of Bling
Cool. Glad to see it was easy. Few years back I had to have one a 1/2 or 9/16 Gearwrench swapped. But had to ship it to wherever. Craftsman did same thing just sent me a new one.
Was told that GearWrench made the Craftsman ones.
Posted this on another thread yesterday.
They used to make sockets for GearWrench
Was told that GearWrench made the Craftsman ones.
Posted this on another thread yesterday.
They used to make sockets for GearWrench
rklein383
Well-Known Member
- Joined
- Dec 2, 2005
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I have a floppy one too.
4spdragtop
Well-Known Member
Good to know I have a Gearwrench that's stripped.
Why I buy them a CTC. Just walk it in to customer service and leave 10 minutes later with a new one.
diymirage
HP@idle > hondaHP@redline
I do. ....and they were glad to do it.
340six
King Of Bling
What's CTC?
340six
King Of Bling
Now that I use fire on stuck bolts and nuts I brake less
skep419
5.9 Magnum 4 speed afficionado
Coast to Coast? Evidently they merged with true value in 1997…….
Canadian Tire?
Canadian Tire Corp. All their Mastercraft and Maxum tools are lifetime as well. Brake a 3 foot J bar using a 6 foot pipe extension.... go get a new one! Lol
skep419
5.9 Magnum 4 speed afficionado
All I'm saying is it's a pretty good 2nd place and I was pleasantly surprised. Sure beats looking at/using a busted tool! I know dang well I'm not the only one that would never throw a broken tool out.
gunbunny
Well-Known Member
When I bought the Gear Wrench tools, the big selling point was the lifetime warranty.
I had a Gear Wrench ratchet quit working on me.
So, when I went to the web site to file the warranty, all I had to do was type in the model of the ratchet, and take a picture of it.
There was something that said I may have to return the tool, no worries, this one is busted.
A week later, a new ratchet is on the porch and no need to return.
I'll keep buying Gear Wrench Tools as long as they treat me as well as they did.
I had a Gear Wrench ratchet quit working on me.
So, when I went to the web site to file the warranty, all I had to do was type in the model of the ratchet, and take a picture of it.
There was something that said I may have to return the tool, no worries, this one is busted.
A week later, a new ratchet is on the porch and no need to return.
I'll keep buying Gear Wrench Tools as long as they treat me as well as they did.
I've done that at Sears, Ace Hardware, and most recently, Lowe's. Lowe's was reluctant, but after some persistence, I walked out with a new ratchet.
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