A vendor drop shipped an Eagle Forged crankshaft to my house UPS, arrived without incident. It had a molded dense styrofoam cradle in a cardboard box. Only 1" t the ends between the metal and the cardboard. If they dropped that thing from a 10' dock on its flange or snout end and it didnt break, I'd be very suprised. They are always going to deny a claim based on poor packaging unless you can document otherwise. If you got it packed at a UPS 'pack and ship', would they be on the hook for the insurance? I sent an intake like that and it arrived fine. I think I put as many sheets of cardboard on top and bottom as I could fit as well as corner guards. Flat rate has an automatic $50 on it and you can pay more for more. FedEx dropped another crank of mine and chipped it (post this already), I refunded buyer and got $300 insured price back from them but it took a call to an old high school friend who was a "Ramp Supervisor" for FedEx (like the head of a facility) to grease the wheels.