As a guy that has a box of Snap-On, I hate to admit that the newer Japanese stuff isn't all that bad. And they have a lifetime warranty. Prices of new Snap-On is insane.
Back when Craftsman tools were made in USA, Snap On was the usual maker. I have a whole set of the older Craftsman wrenches.BTW, to anyone who knows.........who made the Craftsman tools for Sears?
He's certainly not seen their line of Icon hand tools, has he?this statement makes me think that you haven't visited ye olde hazard fraught in a minute and sampled the wares. their new lines are every bit on par with or better than parts store stuff and even some of the tool truck bits.
Was going over some of the tool threads, and decided not to muddy those waters with my troubles. Long story short, 90% of my tool inventory says Craftsman on the side....and has been accumulated over past 50 years. Sears was it for guys like me that don't wrench for a living, but still need some decent tools to fix stuff. Now that Sears is belly up, trust in anything Craftsman these days is gone. I don't buy / won't buy Harbor Freight or any of the current box store stuff. I do have a Carlyle ratchet from NAPA and am neutral on those. I'm a nobody to a tool truck guy........them not interested in me or me in them. So for the legions of guys like me, what is left?
This quest started a few weeks back when I found myself in need of a decent torque wrench. It has opened my eyes to a whole slew of tool brands I never knew existed. Names like Wright, Williams, Proto, SK, maybe Tekton. Apparently there is a local place that sells several of these brands........an actual brick and mortar store I drive by all the time.........that stocks and sells these high end tools. A land between the cheap box store China stuff and high end tool truck stuff.
Anything else I'm missing?
www.forabodiesonly.com
That is such a catch 22 for tool truck business owners. Warranty can effect their bottom line if the parent company doesn't pay them for shipping on broken tools and pay them for their processing time. That all ads up when you are talking about a 50# box of broken tools sent to corporate for a refund and that happens 12 or more times per year. I was generous with warranty replacement for non-regular customers. No reason to piss a guy off, regular customer or not, over a screwdriver. But, as a non customer asking for a warranty replacement, think of it from the dealer's prospective. You didn't buy the tool from him originally so he didn't profit from the sale. The replacement tool he is giving you was bought and paid for by the dealer and now he will have to wait for it to be processed through the parent company before he gets reimbursed for it. He also has processing, boxing, and shipping time in those broken tools that he never gets paid for. That's the whole reason for a dealer to turn you down if you don't buy from him. I have had people stop on the truck with a handful of broken tools they bought at a garage sale for pennies on the dollar, and they brag about it.A problem with the tool trucks and this has been for years is i have broken stuff but am retired from the business if I walk onto a guys truck with it he doesn't want to replace it because "I'm not a current customer"
I get it but then the tools arent really gauranteed for life Im not in the wrenching business but I still use my tools as I own multiple vehicles etc. Lord knows I spent alot of money with Snap on Mac Matco and Cornwell...but I will say I also have used the stuff to death etc. over the last 30 years. Tools are worse than cars no resale value. Ill point to my Snap On KRL series box in my garage and say "does that look like homeowner stuff to you?"That is such a catch 22 for tool truck business owners. Warranty can effect their bottom line if the parent company doesn't pay them for shipping on broken tools and pay them for their processing time. That all ads up when you are talking about a 50# box of broken tools sent to corporate for a refund and that happens 12 or more times per year. I was generous with warranty replacement for non-regular customers. No reason to piss a guy off, regular customer or not, over a screwdriver. But, as a non customer asking for a warranty replacement, think of it from the dealer's prospective. You didn't buy the tool from him originally so he didn't profit from the sale. The replacement tool he is giving you was bought and paid for by the dealer and now he will have to wait for it to be processed through the parent company before they get reimbursed for it. He also has processing, boxing, and shipping time in those broken tools that he never gets paid for. That's the whole reason for a dealer to turn you down if you don't buy from him. I have had people stop on the truck with a handful of broken tools they bought at a garage sale for pennies on the dollar, and they brag about it.
What are the Jananese brand names? And where would you buy them?As a guy that has a box of Snap-On, I hate to admit that the newer Japanese stuff isn't all that bad. And they have a lifetime warranty. Prices of new Snap-On is insane.
I was at Smoky Speed Shop one afternoon. I had been driving around and tuning the car looking at the plugs and all that stuff. The Snap-on tool truck rolled up... so I took the opportunity, grabbed my black handled Snap-on ratchet from the car that I had even used to take off lug nuts with, 3/8 drive LOL.. I handed it to him and told him it was loose and he sat and rebuilt it right in front of me. Apparently it's a popular ratchet. No questions asked... and that was probably 4 or 5 years after I quit working for shopsThat is such a catch 22 for tool truck business owners. Warranty can effect their bottom line if the parent company doesn't pay them for shipping on broken tools and pay them for their processing time. That all ads up when you are talking about a 50# box of broken tools sent to corporate for a refund and that happens 12 or more times per year. I was generous with warranty replacement for non-regular customers. No reason to piss a guy off, regular customer or not, over a screwdriver. But, as a non customer asking for a warranty replacement, think of it from the dealer's prospective. You didn't buy the tool from him originally so he didn't profit from the sale. The replacement tool he is giving you was bought and paid for by the dealer and now he will have to wait for it to be processed through the parent company before he gets reimbursed for it. He also has processing, boxing, and shipping time in those broken tools that he never gets paid for. That's the whole reason for a dealer to turn you down if you don't buy from him. I have had people stop on the truck with a handful of broken tools they bought at a garage sale for pennies on the dollar, and they brag about it.
If you haven’t done it, it’s worth the effort to disassemble the rachets and clean them up. I did that to two of my Dad’s old Craftsman rachets which were hanging up and slipping. Dressed the edges on all the parts with a stone and greased them up. Work great now even though there was some wear.Disregarding any warranty considerations, are parts (rebuild kits?) available for old (1980’s) Craftsman ratchets anywhere? I haven’t looked, but I have 5 or 6 of them that slip, and I’d rather rebuild than replace, if possible.
Interesting thread!